Privacy Policy
Last updated: August 2026
Winton Hotel respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information may be collected through our website, how it may be used, and the third-party services that may process information when you use the site.
Who We Are
This website is operated by Winton Hotel.
Our website address is wintonhotel.com.au.
Information We May Collect
Depending on how you use our website, we may collect information that you voluntarily provide to us, such as:
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Your name
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Email address
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Telephone number
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Details provided when making an enquiry
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Information provided when making or managing an accommodation booking
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited and general website usage information.
Accommodation Bookings
Accommodation bookings made through our website are processed using a third-party booking and channel management service provided by Update247.
When you make a booking, you may be asked to provide personal information required to process and manage your reservation.
Information submitted through the booking system may be processed and stored by Update247 in accordance with its own privacy practices and terms.
Winton Hotel only uses booking information for purposes reasonably connected with your accommodation, including processing and managing reservations, communicating with you about your stay and providing guest services.
Contacting Us
If you contact Winton Hotel by telephone, email or through any enquiry facility provided on the website, we may retain the information you provide so that we can respond to your enquiry and provide the requested service.
We will not use your contact information for unrelated marketing purposes unless you have consented to receive such communications.
Cookies
Our website may use cookies and similar technologies to help the website operate correctly, remember preferences and understand how visitors use the site.
Some third-party services used on the website may also place cookies on your device.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
For more information, please refer to our Cookies Policy.
Website Analytics
We may use website analytics services, such as Google Analytics, to understand how visitors use our website and to help us improve its content and performance.
Analytics services may collect information such as pages visited, approximate location, browser and device information, and how visitors interact with the website.
Where analytics services are used, information is generally collected through cookies or similar technologies.
Embedded Content and Third-Party Services
Our website may include content or functionality provided by third parties.
This includes services such as:
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Google Maps
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Update247 accommodation booking services
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Website analytics services
When you interact with third-party content or services, those providers may collect information about your interaction, use cookies or similar technologies, and process information in accordance with their own privacy policies.
Winton Hotel does not control the privacy practices of these third-party providers.
How We Use Your Information
Personal information collected through the website may be used to:
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Respond to enquiries
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Process and manage accommodation bookings
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Communicate with guests about their reservations or stay
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Provide requested services
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Maintain and improve our website
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Monitor website performance and usage
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Meet legal, accounting or regulatory requirements
We only collect and use personal information where it is reasonably necessary for these purposes.
Who We Share Your Information With
We do not sell or rent your personal information.
Information may be provided to trusted third-party service providers where necessary to operate our website, process accommodation bookings, provide services to you or meet legal requirements.
These providers may include our website hosting provider, booking system provider, analytics provider and other technology providers required to operate the website.
We may also disclose information where required or authorised by law.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information must be retained for legal, accounting or administrative purposes.
Booking and transaction records may be retained for longer periods where required for business or legal purposes.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Accessing or Correcting Your Personal Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
You may also contact us if you have concerns about how your personal information has been handled.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.
The current version will always be published on this website.
Contact Us
If you have any questions about this Privacy Policy or how Winton Hotel handles personal information, please contact us using the details provided on our Contact page.